Ortho Clinical Diagnostics

  • Field Engineer Associate- Toledo, Ohio

    Job Locations US-OH-Toledo | US
    Job ID
    Job Country
    United States
    Technical Service and Support (Ortho Care)
  • The Company

    Ortho Clinical Diagnostics (Ortho) is a global leader of in vitro diagnostics.  Ortho serves two primary industries in the medical field: clinical laboratories, by producing platforms and assays that test for a variety of diseases, conditions, and substances; and immunohematology, by providing the means to ensure blood transfusion recipients receive appropriate and compatible blood.


    With a history of more than 75 years, Ortho is a pioneer in life-impacting advances in diagnostics. Worldwide across hospitals, hospital networks, blood banks and labs, Ortho’s high-quality products and services enable health care professionals to make better-informed treatment decisions. Headquartered in Raritan, NJ, Ortho Clinical Diagnostics has approximately 4,300 employees serving customers in more than 120 countries.


    Ortho is recruiting and retaining the best and brightest around the world. People, who are performance driven, want to make a difference and who help Ortho grow their leadership position in a changing marketplace. The power to reimagine starts with empowered people, who are empowered to grow and given the chance to succeed in ways they hadn’t thought possible before.


    Ortho’s purpose is simple: to improve and save lives with diagnostics. They do that by reimagining what’s possible. It’s what defines them. It’s the Ortho difference.


    Ortho is an independent company, sponsored by The Carlyle Group, one of the world’s largest and most successful investment firms. The company's executive leadership team has extensive diagnostic experience and a strong heritage of driving market change and innovation. Ortho is a strong brand with solid positions in attractive, growing segments and regions.

    The Career Potential

    Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That’s something we can all take pride in as we take this journey together.

    Ortho is known in the industry as a leader in customer service and support.  Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do.  It’s who we are.  If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

    The Opportunity

    As the company continues to grow, we are seeking a Field Engineer Associate to join our Field Service team! The goal of this program is for the Associate to successfully complete all phases of the required training on Ortho equipment, and it will serve as a predecessor to the Field Engineer role. The training for the Field Engineer Associate program will take place in three parts:


    Phase 1. The first phase will include training on how to service our equipment at our training facilities.

    Phase 2. The second phase will include working with an experienced Field Engineer to learn the day to day responsibilities of being in Field Service.

    Phase 3. The third phase will allow the Associate to demonstrate that he/she can successfully perform duties on his/her own.


    All training will require the Associate to go to our Company training facilities, and all training expenses will be paid by Ortho. This is a remote, work from home position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will also be covered by Ortho. 

    The Responsibilities

    • Learn the profession of installing, operating, maintaining, repairing and modifying electromechanical equipment in a customer environment.
    • Learn how to troubleshoot technical problems and systems issues to determine the best technical solution in accordance with our product specifications and our customers’ needs of reporting their patient results with Ortho instruments.
    • Go through the required training to perform these duties, as well as travel with other experienced field personnel, and, at times, be asked to perform duties on his/her own as experience level increases.
    • This position requires the individual to perform these functions in the hospital/clinical laboratory environment.

    The Individual

    • A minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or 3+ years of a related military experience, is preferred.
    • A team player that is self-motivated & interacts appropriately with peers.
    • A customer-focused mindset to help assist Ortho in meeting Company goals.
    • The ability to organize and express ideas, both verbal and written, in individual or group situations; working effectively is required.
    • Must possess appropriate technical ability and be able to utilize that knowledge to be trained with an effective level of competency to perform tasks in electro-mechanical, chemistry, computer and other related disciplines.
    • Ability to effectively manage assigned workload within allotted time constraints.
    • Ability to travel to meet both training needs as well as business demands. This travel can be within region or outside and may require overnight stays.
    • This candidate must have the ability to lift 75 lbs.
    • A valid driver's license is required at all times.
    • Extended hours may be required.
    • Work visa sponsorship is not available for this position.


    Equal Opportunity

    Ortho Clinical Diagnostics believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Ortho Clinical Diagnostics is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at orthorecruiting@orthoclinicaldiagnostics.com.


    Supplemental Poster


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